General FAQs

Will drinking less fluid decrease my incontinence?

No. Cutting back on fluid intake can lead to dehydration, constipation and irritation of the bladder. It is true that certain types of fluids should be avoided such as alcohol and caffeine that irritate the bladder.

What can I do to stop leaking with my current incontinence products?

The main factors to take into consideration when choosing the correct incontinence product are:

Sizing and Fit: Make sure you have the right size product. Leg openings should be snug fitting (no gaps) and should not create redness around the leg/groin area.

Style and absorption capacity required: Make sure that you are wearing the correct product style and absorbency level to meet your needs. Refer to the Product Selection Guide to assist in the selection of the right style of product to meet ones mobility and incontinence level.

How do I know what size product to buy?

Start with taking the measurement of the largest part of your body between the waist and hip. Fitting that measurement will give you a good place to start. Remember, when fitting products, that leg openings should be snug fitting with no gaps. If using a tape style product, tapes should land half way between the belly button and the hips.

What do I do if I have the right product style and right fit but I am still leaking?

Not all incontinence products are designed with the same absorbency level. The best solution is to consider a product with a higher C.U.P (Capacity Under Pressure) level, or adding a booster pad to your current product. Please contact our incontinence care specialists if you need help finding a product that will not leak. You can reach us at 888-656-8055.

Can two briefs/pads be used at the same time (also called "diaper doubling")?

No! This should never been done. Doubling products that contain a moisture-proof backing will not increase absorption. Briefs, disposable underwear and pads/ liners are designed with a moisture-proof backing that stops the urine from passing through. The diaper doubling approach to adding more capacity or addressing leakage concerns only works if the second product is a “flow-through” design with no moisture proof backing.

To add more absorbency, consider adding a booster pad (or two) to the primary garment. We do not advise diaper doubling, as it leads to leakage.

How can I stop leaks from happening at night?

For those with moderate to heavy incontinence who experience heavy voids and leakage in the night time, finding a super-absorbent brief or pull-on is the first step to effective overnight protection. Booster pads are a great option for additional overnight protection. For even more coverage, consider a washable or disposable underpad to protect your mattress and linens. You may also want to consider waterproof diaper covers, which provide snug protection around the legs and waist to help you or your loved one wake up dry.

Why are some incontinence products so much more expensive?

Higher performing incontinence products (that may cost more) typically contain more super absorbent capacity and are made with superior quality material. The Tranquility Product Family keeps skin dryer, neutralizes urine pH, and reduces odors. It is often possible to save money by using the more expensive products because they require fewer changes, resulting in fewer clothing/bedding changes, less waste, less laundry, and better quality of life for both the care provider and the care recipient.

How is bowel incontinence managed?

Booster pads are designed to contain bowel incontinence, assist in clean-up and can extend the wear time of the "host garment". The focus for bowel incontinence is on containment not absorption.

When it comes to bowel incontinence, the best approach to management is to try to be prepared and plan solutions ahead of time whenever possible. For example, it helps to always have cleanup supplies and extra clothes on hand, and absorbent undergarments like disposable underwear is a good idea. Also, people with incontinence should locate the restrooms in public places and make sure that they can get to them easily. Flexibility is also important, as plans may need to be changed at the last minute. If someone does not feel comfortable leaving the house on a particular day, he or she should not be forced – the next day may be better.

How often should I change my brief?

For a brief, if the wetness indicator is blue within 1-2 inches (3 fingers) from either end, the brief should be changed. Disposable Absorbent Underwear do not have a wetness indicator, so the product should be changed based on the best judgement of the caregiver or user. Those with a high fluid intake and/or on diuretics, will likely reach capacity at a faster rate and need to be changed more often. Always change the brief when feces are present. The persistent exposure of feces can irritate the skin and can cause severe dermatitis or skin breakdown.

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