Return Policy

• Items must be in original packaging, unopened, and in good condition in order to be replaced, exchanged or refunded.
• No return of personal hygiene products, opened packages of incontinence products, or worn or soiled clothing or reusable merchandise.
• The customer is responsible for shipping costs to send item back (unless damaged).
• Damaged, defective, or items shipped in error will be exchanged or credited and return shipping costs will be reimbursed.
• Refund or credit upon meeting "return criteria".
• Credits will be issued (as originally paid) within 14 days after receiving product back.
• A call or email must be made within 14 days of purchase to obtain authorized return number.
• All items must be returned within 30 days of purchase to obtain credit, refund, or to exchange product.